Frequently Asked Questions
Any Questions? Find Here
If you forget your Personal Internet Banking Password, you can create a new one right online. In the Login section, click the link stating 'Forgot Password?' In order for us to verify your identity so that you can create a new password, you will need to provide the answer to one of your security questions along with entering a security code. Your answers will be to security questions that you created when you first registered for Personal Internet Banking.
Contact the customer care line
As soon as you learn of the theft or unauthorized transaction on your accounts, contact our Customer Relationship Center immediately at the live chat support
No, we don't provide our account holder's information to any third-party organization.
Click 'open an Account' from the Personal Internet Banking page, fill the form with your correct details, verify your email address. once you login complete you KYC to avoid deactivation
Grand Heritage Internet Banking allows you to make transactions online and manage your accounts, balances, bill payments and deposits. Securely communicate with our Customer Relationship Center anytime for information on products and services

We learn what matters most by asking you one simple question: What would you like the power to do?
Fast Transfer
Our Money transfer system is secure and easy. Send your funds to your beneficiaries within Grand Heritage Bank or to other banks. Transfer within Grand Heritage Bank is instant and to other banks may upto take 30 sec
Deposit Funds
You can deposit money through our several payment systems.
Withdraw Funds
Customers at Grand Heritage Bank are able to withdraw money from their account. Without verification
Bank anywhere with Grand Heritage Digital Banking
Bank on-the-go anywhere, anytime with our 24/7 online access. Enjoy 20+ features that help you make real financial progress.
21M
Customers
12B
Total Transaction
19
Total Branches
197+
Countries We Serve